Refund Policy

1. All Sales Final

Once access is granted to our services, all sales are considered final. Refunds will not be provided under normal circumstances. The only exception is for accidental duplicate payments.

2. Refund Eligibility

Refunds may only be issued in the following situations:

• Duplicate payments made accidentally (excluding gateway/transaction charges).

3. Non-Refundable Situations

Refunds will NOT be issued under the following circumstances:

• Change of mind after access has been granted.
• Services left unused (access delivery constitutes fulfillment of the service).
• Forgotten subscription cancellations before renewal (responsibility of the user).
• Tools added or removed within the same subscription price (no refund for removed tools, no additional charge for new tools).
• Any situation not explicitly covered in the Refund Eligibility section.

4. Refund Request Process

If you believe you are eligible for a refund, you must:

• Contact our support team via official channels.
• Provide complete payment details and a clear explanation of your refund request.
• Wait for review (typically within 3–7 business days).
• If your request is approved, the refund will be issued to your original payment method.

5. Refund Timeline

Approved refunds may take 3–7 working days to reflect in your account, depending on your bank or payment provider. Please note that gateway/transaction charges may not be refunded in cases of duplicate payments.

6. Contact for Refund Requests

To request a refund (if eligible) or for questions regarding this policy, please contact us via our official support channels. Ensure you include:

• Payment transaction details
• Reason for refund request